Solutions Engineer

Solutions Engineer

Do you feel most at home bridging the gap between customer needs and technical solutions? Do you thrive in a fast-paced environment where you are part of building something brand new? Then the role as Solutions Engineer at SeenThis might be something for you!

We are launching a new product for web optimization and are looking for someone who has the primary responsibility for customer implementation and technical support.  Apply for the role and be part of SeenThis’ journey - a growing tech company with a vision to speed up the Internet!

About SeenThis

SeenThis is a streaming technology company that optimizes the delivery of videos and images to improve speed, quality and conversion for our clients. We were founded 2017 in Stockholm, and we now have local hubs in Oslo, London, New York, Singapore and Sydney that serve over 1,000 clients, who collectively push petabytes of data through our systems each month.

Today, our technology is first and foremost used for digital advertising, but we’ve just launched products for websites where load speed and quality of video and images are of equally high importance.

“That sounds cool, but what about the people?” Well, here you can find pretty much everyone. Nerds, introverts, extroverts, sales gurus, start-up junkies, 9-to-5ers, daydreamers, visionaries – yes, we even have an office plant named Fred.

Our tech team describes our culture as encouraging, inclusive, and innovative. They believe that both personal and professional growth comes from relentlessly solving new and evermore complex problems by testing new solutions together with people that both challenge you and make you laugh. They believe in you, and your ability to deliver what is expected, and will give you the freedom to choose how.

We are growing fast and just raised a new round of financing to fuel the buildout of our organization and the resulting global expansion. Although we’ve already come a long way, we feel like our journey has just begun and hope that you want to join our team and our vision to 'create a fast internet'.

About the role

In this role you will have the opportunity to influence and support a brand new product and customer base. You will be part of the Website Optimizer team, which works with a new product that integrates our streaming technology into websites to improve load speed and content quality. This is a unique opportunity to help launch a product that might fundamentally change E-commerce optimization – since fast loading, high-quality images and videos are crucial for both user experience and conversion rates. Currently, we are piloting the product and are seeing a growing need for someone who can be the link between our customers, their tech department and our product team. As a Solutions Engineer, it is important to understand the customers’ needs, to successfully implement our product and contribute to a smooth user experience. 

Your responsibility will most likely involve meeting with clients, to discuss their software needs, and strategize with the sales team, to create customized solutions. Furthermore, you will help install customized software, test performance, provide post-installation follow-ups and ongoing technical support. However, this is a brand new role and you will most probably be engaged in defining the role fully to suit our needs and your ambition!

Qualifications

The ideal candidate can come in many shapes and forms, but most probably you have experience in areas like technical support, project management, e-commerce and maybe web development. We believe you appreciate working as a generalist with a lot of interaction with different people. You understand the importance of meeting customer needs and have a way of solving problems that arise, and you get things done! 

Required 

    doneExperience in a similar role, where you have worked with technical support and project management

    doneFull professional proficiency in Swedish and English

Preferred 

    doneExperience in e-commerce

    doneGood knowledge of frontend web development (Javascript, HTML and CSS)

Bonus Points 

    doneExperience from working with adtech or video streaming

Application

We are excited to welcome you to the SeenThis-family! Apply by sending your CV and cover letter to career[a]seenthis.se. Please provide reference SMSE21 when applying. 

If you have any questions regarding the role please contact HR & Talent Acquisition Manager Ronja Hultkrantz, ronja@seenthis.se.